We lately returned from Hayden CO. They have been begging for volunteers to surrender their seats. We have been advised we would get $700.00 Each and every and resort vouchers if we gave up our seats. We immediately volunteered. We were informed to attend for everybody to board the aircraft And they might care for the vouchers.
This was totally unfair to me- I compensated for a seat and bought one/2 seat, I paid out added for “extra room†and acquired no place. This was a really unpleasant working experience for me.
I am 62 yrs previous, and was on a flight from Orange County, Ca to Jacksonville, NC. All went effectively until finally I arrived at Charlotte,NC. Due to the fact I had wheel chair guidance I used to be helped in any other case I do think I would not happen to be. Following two flight had been cancelled on that evening I wasn’t truly guaranteed what I'd do. But due to the kindness within your staff they wheeled me to customer service the two situations, And eventually upon receiving the news that another flight would not be scheduled until finally the early morning of your 3rd they designed sure I had a motel paid out for by american Airways which I a great deal appreciated. Being by yourself was a little Frightening, but I manufactured it by, and managed for getting back into the airport at 5:30 the next early morning. And once again this flight was cancelled likewise. At this time I arranged to simply go to a different city. On receiving on that flight there was a electrical fire in the cabin in the airplane, and after staying from the air for about 10 minutes it absolutely was circled and we ended up taken from the aircraft in a hurry.
After i acquired to your complimentary resort that American set up for me, I termed 800-433-7300 and talked to an agent there who, to my surprise was struggling to see flights that were obtainable on USAIR. She instructed me there have been no open up seats on any with the early USAIR flights. I was on the internet and could see that there have been accessible flights. I really booked a flight to show it to her.
I've also prepared about my luggage remaining scraped up and destroyed…. I sense just as if I am thanks some compensation, and a refund of $fifty for my travel…. I am a individual Girl, but I do hope a person contacts me shortly concerning this….
I am composing to tell you of my Awful experience traveling on American Airlines. 1st off, I was verified on flight # 1696 from New Orleans to Chicago for the 5:15 departure on seven/9/07. As you can imagine after various alterations to this departure time with little if any communication from an Airline representative regarding the hold off (until finally the flight time elapsed and no updates were built) I inquired and acquired that the hold off was a direct result of inclement weather. On arrival to Chicago’s O’Hare Airport, I discovered that soon after presenting to my departure gate for my link, the flight # 4169 departed under 20 minutes prior to my arrival in the gate.
I am emailing this comment to you personally in order that AA could possibly superior be capable of really encourage workers to become a lot more courteous when things go Mistaken.Purchaser service might make such a variation for people using your service.
I'm very unhappy with all your customer service!!! I think it absolutely was less costly for you To accomplish this to me than to run the flight which i was originally on, since the flight was not whole.
I've made 3 tries to Call shopper service by way of email messages concerning a new Intercontinental flight by which I had problems with not simply the popular seats that I didn't acquire, even so the Awful customer service through which my sister And that i acquired. She was have a peek at this site discriminated in opposition to for getting to major to generally be served meals since the tray couldn’t arrive down And so the flight attendant claimed he couldn’t feed her. While there have been open up seats, and we could have been far better accommodated, rather we have been set near the windows and caught there with toddlers.
.Stephanie,a supervisor was incredibly rude and one other agent informed me ifI planned to go t oMonterey before I need to take a taxi.the agent didn't gave me the seats that Distinctive assistant had specified me as a result of my disability Ifound after my 3rd attempt Darlene
No gate supervisor on scene. However not telling the group with the gate a point. When. I requested was informed the flight experienced boarded but not taken off. But no explanation concerning why. It’s not a weather conditions issue plus the flight has been recreated.
Times have improved and its quite unfortunate. BTW – Our flight to Madrid was with Iberia and also the encounter was the entire reverse! The plane was shiny, thoroughly clean and contemporary plus the food alternatives have been appetizing and also the attendants had been aware about food stuff components. Definitely it can be achieved proper!
Also recommend that every passenger put there keep on in sizing checker so all passengers are handled equitably.
Fantastic Morning, I used to be pondering What exactly are the requirements necessary whenever a buyer travels with a insignificant. Thanks for virtually any data about this make any difference.